|
Northey Legal and Conveyancing is
committed to protecting the privacy and confidentiality of
information it collects from clients, service providers and
contractors. In acting for clients, the firm adheres to its
fiduciary duties, duty of confidentiality and legal professional
privilege in all actions taken on clients’ behalf. Further, in
the conduct of this practice, Northey Legal and Conveyancing,
commits to protecting the privacy of personal information
regarding individual clients, service providers, contractors,
and agents.
Collection
In most circumstances we collect information directly from you.
This may be through correspondence, email, in person and by
telephone. Indicative information we may collect includes your
name, contact details, date of birth and any fact or opinion you
provide that is related to the matter you are seeking advice or
representation on. We may also obtain information from a third
party such a past or present employer, you’re medical
practitioners, your bank, etc.
In relation individuals acting as service providers, contractors
or agents of the firm, we collect your name, contact details and
relevant information concerning your dealings with us.
Purpose of Collection
In relation to clients, this information is collected to provide
you with legal services, advice and representation. In the
provision of such services, we may provide information to agents
to take actions or make enquires in relation to the conduct of
your matter. For example, at your instruction, a barrister may
be briefed, expert advice sought, or a search firm may be
engaged to conduct a title search in relation to your matter. We
may also access your information to send you information about
the firms’ activities or developments in law that we believe
will be of interest to you.
In relation to individuals acting as service providers,
contractors or agents, we may use your information to access or
use services provided by you or an organisation that you work
for.
Use and Disclosure of Information
We use and disclose your information for the primary purpose for
which you have provided the information. In addition to the use
and disclosure of information outlined above and under ‘Purpose
of Collection’, we also use and disclose information for
purposes ancillary and consequential to the primary purpose of
collection such as invoicing, related correspondence and
accurate file management. To this end the firm may use the
services of agents, service providers or contractors. All such
third parties must comply with fiduciary and confidentiality
duties and the Privacy Act in their handling and management of
information.
At your instruction or according to the requirements of law, we
may disclose your information to organisations such as
regulatory authorities, government departments, courts, or other
parties or advisers.
Security of Information
The information you provide us is stored on computer and paper
based files as appropriate. The secure storage and use of
information is of paramount importance to us so that all
reasonable steps are taken to protect the information from
misuse or loss, or unauthorised access, modification or
disclosure by means such as password and network protection, and
secure storage of paper based and other records.
In addition, all staff with access to your personal information
are bound by duties of confidentiality.
Accuracy of Personal Information
We take all reasonable steps to ensure that the information we
collect is accurate, complete and up to date at the time of
collection. If your circumstances change or you have reason to
believe our records are not accurate, complete or up to date,
please contact us immediately and we will take all reasonable
steps to amend the information in accordance with the above
criteria or an alternative may be discussed with you.
Access
You may request access to personal information that we hold on
you. However, our discretion, duties and obligations under law
may restrict your access. Given this, all reasonable actions
will be taken to assist access or to address any reasons you
have to seek access. If access is denied, we will provide you
with reasons in accordance with law. If access is provided, a
reasonable fee may be charged for time and other costs incurred
in providing access.
Contacting Us
If you have any queries concerning any aspect of this policy or
our practices, or a concern or complaint please contact Sandra
Northey, Principal of Northey Legal and Conveyancing.
Sandra Northey
Phone: 02 6024 1856
Fax: 02 6024 6317
Address: 18 Stanley Street, Wodonga Victoria 3690
PO Box 671, Wodonga 3689
|